Shipping Information

• Handling Time: Orders are processed within 3 to 5 working days before being shipped out.

• Quick Processing: Our team strives to ship purchases within 24 hours or by the next business day.

• Weekend Orders: Purchases made after 11 AM on Saturday will typically be shipped out the following Monday.

While we aim to deliver promptly, please note:

• Delivery Timeframe: Products generally take 10 to 20 business days for delivery.

• We cannot control delays caused by shipping carriers such as USPS, UPS, FedEx, or DHL.

For any questions, email us at info@amyscollection.com.

Return Policy

We understand that sometimes returns are necessary. Here’s how our return process works:

1. Eligibility:

• Products can be returned within 7 days of purchase.

• Items must be in new and unused condition.

2. Exceptions:

• Products with a custom logo are not returnable.

3. Return Process:

• You are responsible for return shipping fees.

• Please provide a tracking number using our tracking form to ensure a smooth return process.

4. Refunds:

• Refunds apply only to the product cost (shipping fees are non-refundable).

• Refunds will be issued to the original payment method (credit card or PayPal) within 10 business days after we receive the returned product.

Shipping Problems

If you experience any issues such as missing or incorrect items, please:

• Report the issue within 72 hours of receiving your package.

• Contact us at info@amyscollection.com for assistance.